These Terms of Service ("Terms") govern your use of the website and related services of Glamér Aesthetics. Please read them carefully together with our Privacy Policy, which describes how we handle personal information.
1. Acceptance of These Terms
By accessing or using the website at glamer.ph, our booking platform (book.glamer.ph), related online services, or by visiting or receiving services at Glamér Aesthetics clinics, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website, booking channels, or services.
2. Who We Are
“Glamér Aesthetics,” “we,” “us,” or “our” refers to Glamér Aesthetics and its authorized staff operating clinics in Metro Manila, including BGC and Pasig. These terms apply to our websites, digital tools, and in-clinic services to the extent described herein.
3. Use of the Website and Online Services
You agree to use our website and online services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use. You must not:
- Attempt to gain unauthorized access to our systems, accounts, or data.
- Use automated means (e.g., scraping, bots) in a way that overloads or harms our services without our prior written consent.
- Transmit malware, spam, or malicious code.
- Misrepresent your identity or affiliation when booking or contacting us.
4. Bookings, Appointments, and Cancellations
Appointments made through our website, booking platform, phone, or other channels are subject to availability and confirmation. We may reschedule or cancel appointments when necessary (e.g., clinician availability, safety, or force majeure). You agree to provide accurate contact and health-related information needed for safe care. Cancellation and no-show policies communicated at booking or in-clinic apply to your appointment.
5. Medical and Aesthetic Services Disclaimer
Information on our website (including descriptions of treatments, prices, and outcomes) is for general information only and does not constitute medical advice. Individual results vary. A consultation and assessment by qualified personnel are required before treatment. You agree to disclose relevant medical history and follow pre- and post-care instructions. If you experience a medical emergency, seek immediate emergency care.
6. Fees and Payment
Prices and promotions may change without prior notice unless otherwise stated for a specific offer. Payment terms, accepted methods, and any deposits or prepayments will be as communicated at the time of booking or at the clinic. You are responsible for fees for services you receive in accordance with our policies.
7. Intellectual Property
Content on this website (including text, graphics, logos, images, and layout) is owned by or licensed to Glamér Aesthetics and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or exploit our content for commercial purposes without our prior written consent, except where permitted by law (e.g., fair use for personal, non-commercial reference).
8. Third-Party Links and Services
Our website may link to third-party sites or services (e.g., social media, payment providers). We are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.
9. Limitation of Liability
To the fullest extent permitted by applicable law in the Philippines, Glamér Aesthetics and its directors, staff, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the website or services, except where liability cannot be excluded by law (including liability for death or personal injury caused by negligence, or other liability that cannot be limited by contract). Our total liability for any claim relating to these terms or the website generally shall not exceed the amount you paid us for the specific service giving rise to the claim in the twelve (12) months preceding the claim, or PHP 5,000, whichever is greater, where such a cap is permitted by law.
10. Indemnity
You agree to indemnify and hold harmless Glamér Aesthetics and its personnel from claims, losses, damages, and expenses (including reasonable attorneys’ fees) arising from your breach of these terms, misuse of the website, or violation of applicable law, to the extent permitted by law.
11. Changes to These Terms
We may update these Terms of Service from time to time. The “Last updated” date at the top of this page will reflect changes. Continued use of the website or services after changes constitutes acceptance of the revised terms, except where required notice or consent applies under law.
12. Governing Law and Disputes
These terms are governed by the laws of the Republic of the Philippines. Unless otherwise required by mandatory law, courts in Metro Manila, Philippines, shall have exclusive jurisdiction over disputes arising from these terms or your use of our website and services, subject to any mandatory consumer dispute mechanisms.
13. Contact
For questions about these Terms of Service, contact us at:
Email: info@glamer.ph